Welcome to DiasporaCare ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our healthcare coordination services designed for Nigerians living abroad who want trusted, ongoing medical care for their family back home in Nigeria.
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.
DiasporaCare provides healthcare coordination services including but not limited to:
You are responsible for providing accurate, current, and complete information about yourself and your beneficiaries. You must promptly update any changes to this information.
You must obtain proper consent from all beneficiaries before enrolling them in our services. You represent that you have the legal authority to make healthcare decisions for minor beneficiaries.
You agree to pay all fees associated with your selected service plan on time. Failure to pay may result in suspension or termination of services.
Consultation credits and medication/lab credits are included in your plan. Unused credits may roll over for up to 3 months as specified in your plan details.
We are committed to protecting your privacy and the confidentiality of your health information. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy and as necessary to provide healthcare coordination services.
DiasporaCare is a healthcare coordination service, not a healthcare provider. We coordinate care with licensed healthcare providers in Nigeria but do not directly provide medical treatment, diagnosis, or emergency services.
Our services are not intended for emergency medical situations. In case of medical emergencies, beneficiaries should immediately contact local emergency services or visit the nearest hospital.
Our services are currently available only for beneficiaries located in Nigeria. We work with healthcare providers primarily in major Nigerian cities.
You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period. You will continue to have access to services until the end of the paid period.
We offer a 30-day money-back guarantee for new subscribers. Refunds for annual subscriptions will be prorated based on unused months. Refunds may take 5-10 business days to process.
To the maximum extent permitted by law, DiasporaCare shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.
You agree to indemnify and hold harmless DiasporaCare from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by DiasporaCare and are protected by copyright, trademark, and other intellectual property laws.
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction to be specified]. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration.
Before pursuing arbitration, we encourage you to contact us directly to resolve any issues: support@diaspora.care
We reserve the right to modify these Terms at any time. We will notify you of any material changes by email or through our platform. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.
If you have any questions about these Terms and Conditions, please contact us:
Email: support@diaspora.care
Website: https://diaspora.care
Mailing Address:
DiasporaCare
[Address to be specified]
By using DiasporaCare services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. You also acknowledge that you have the legal authority to enter into this agreement on behalf of yourself and any beneficiaries you enroll in our services.